By using Buyathukoralatea.com (hereinafter called and referred to as “Buyathukoralatea.com” or the “Site”), you agree to these conditions. Please read them carefully.
If you do not wish to be bound by these Terms and Conditions, You may not access or use this Service. If you utilize the Service in a manner inconsistent with these Terms and Conditions, Ideal Athukorala (Pvt) Ltd (hereinafter called and referred to as “Athukorala”) may terminate your access, block your future access and/or seek such additional relief as the circumstances of your misuse. Athukorala may modify the Terms and Conditions at any time, and such modification shall be effective immediately upon posting of the modified Terms and Conditions. You agree to review the Terms and Conditions periodically to be aware of such modifications and your continued access or use of the Service shall be deemed your conclusive acceptance of the modified Terms and Conditions.
PRIVACY
Please review our Privacy Notice, which also governs your use of Buyathukoralatea.com Services, to understand our practices.
ELECTRONIC COMMUNICATIONS
When you visit the Site or send e-mails to us, you are communicating with us electronically. You thereby consent to receive communications from us electronically. We will either communicate with you by e-mail or post notices on the Site. For contractual purposes, you consent to receive communications from us electronically and you agree that all agreements, notices, disclosures and other communications that we provide to you electronically satisfy any legal requirement that such communications be in writing.
TRADEMARKS AND COPYRIGHT
All content included in or made available through Buyathukoralatea.com, such as graphics, logos, page headers, button icons, scripts, and service names are registered or unregistered trademarks or trade names of Athukorala, its affiliates or its Partners in Sri Lanka and/or other countries. The “Buyathukoralatea.com” and the “buyathukorala” trademarks and/or trade names may only be associated with its products and services and may not be used in connection with any other products and/ or services, in any manner that is likely to cause confusion among customers, or in any manner that disparages or discredits Buyathukoralatea.com or Buyathukoralatea.com All other trademarks not owned by Buyathukoralatea.com or its Partners or its vendors that appear on this Site are the property of their respective owners, who may or may not be affiliated with, connected to, or sponsored by Athukorala its vendors or its Partners.
All content included on this Site, such as text, graphics, logos, button icons, images, and audio clips, digital downloads, data compilations, and software, is the exclusive property of Athukorala, its Partners or its vendors and such content is protected under the Intellectual Property Act of Sri Lanka No 36 of 2003.
LICENSE AND SITE ACCESS
Subject to your compliance with these Conditions of Use and your payment of any applicable fees, Buyathukoralatea.com or its content providers grant you a limited, non-exclusive, non-transferable, non-sub-licensable license to access and make personal and non-commercial use of Buyathukoralatea.com services. You may print and download (page caching) or portions of material from the different areas of the Service solely for your own non-commercial use. This license does not include any resale or commercial use of any Buyathukoralatea.com Service, or its contents; any collection and use of any product listings, descriptions, or prices; any derivative use of any Buyathukoralatea.com Service or its contents; any downloading or copying of account information for the benefit of another merchant; or any use of data mining, robots, or similar data gathering and extraction tools. All rights not expressly granted to you in these Conditions of Use are reserved and retained by Athukorala, or its licensors, suppliers, publishers, rights holders, or other content providers. No Buyathukoralatea.com Service, nor any part of any Buyathukoralatea.com Service, may be reproduced, duplicated, copied, sold, resold, visited, or otherwise exploited for any commercial purpose without express written consent of Buyathukoralatea.com. You may not frame or utilize framing techniques to enclose any trademark, logo, or other proprietary information (including images, text, page layout, or form) of Buyathukoralatea.com without express written consent. You may not use any Meta tags or any other “hidden text” utilizing Buyathukoralatea.com’s name or trademarks without the express written consent of Athukorala. You may not misuse the Buyathukoralatea.com Services. You may use the Buyathukoralatea.com Services only as permitted by law. The licenses granted by Athukorala terminate if you do not comply with these Terms and Conditions of Use.
YOUR ACCOUNT
If you use this Site, you are responsible for maintaining the confidentiality of your account and password and for restricting access to your computer. Furthermore, you are responsible for any and all activities that occur under your account or password. You authorize Athukorala to assume that any person using the Site with your password and user name either is you or is authorized to act for you. You agree to notify Athukorala immediately of any unauthorized use of your account or any other breach of security. Athukorala will not be liable for any loss that you may incur as a result of someone else using your password or account either with or without your knowledge. However, you could be held liable for losses incurred by Athukorala or another party due to someone else using your account or password. Buyathukoralatea.com does sell products for children, but it sells them to adults, who can purchase with a credit card. If you are under the age of 18, you may use Buyathukoralatea.com only with involvement of a parent or guardian. Athukorala and its Partners reserve the right to refuse service, terminate accounts, remove or edit content, or cancel orders in their sole discretion.
PRODUCT DESCRIPTIONS
Buyathukoralatea.com together with its Partners attempts to be as accurate as possible. However, Buyathukoralatea.com does not warrant that the product descriptions provided by the Vendors or other content of this Site is accurate, complete, reliable, current, or error-free. If a product offered through the Site itself is not described, and you are not satisfied with the purchase, your sole remedy is to return it in its unused condition to the Vendor concerned.
It would be the Vendor’s responsibility to ensure merchantability and fitness for a particular purpose of the products and services they offer through the Site.
REVIEWS, COMMENTS, COMMUNICATIONS, AND OTHER CONTENT
Visitors may post reviews, comments, photos, and other content and communications, and submit suggestions, ideas, comments, questions, or other information, so long as the content is not illegal, obscene, threatening, defamatory, invasive of privacy, infringing of intellectual property rights, or otherwise injurious to third parties or objectionable and does not consist of or contain software viruses, political campaigning, commercial solicitation, chain letters, mass mailings, or any form of “spam.” You may not use a false e-mail address; impersonate any person or entity, or other content. Athukorala reserves the right (but is not obligated) to remove or edit such content, but does not regularly review posted content.
COPYRIGHT COMPLAINTS
Buyathukorala respects the intellectual property of others. If you believe that your work has been copied in a way that constitutes copyright infringement, please report in the manner prescribed below.
Notice and Procedure for Making Claims of Copyright Infringement
If you believe that your work has been copied in a way that constitutes copyright infringement, please provide Buyathukorala’s copyright agent the written information specified below. Please note that this procedure is exclusively for notifying Athukorala that your copyrighted material has been infringed.
- An electronic or physical signature of the person authorized to act on behalf of the owner of the copyright interest;
- A description of the copyrighted work that you claim has been infringed upon;
- A description of where the material that you claim is infringing is located on the site;
- Your address, telephone number, and e-mail address;
- A statement by you that you have a good-faith belief that the disputed use is not authorized by the copyright owner, its agent, or the law;
- A statement by you, made under penalty of perjury, that the above information in your notice is accurate and that you are the copyright owner or authorized to act on the copyright owner’s behalf.
Buyathukorala’s Copyright Agent for notice of claims of copyright infringement on its Site can be reached as follows:
Email: info@Buyathukoralatea.com
Contact Number: +94 912 291 123
RISK OF LOSS
All items purchased from Buyathukoralatea.com are made pursuant to a delivery contract. This means that the risk of loss and title for such items pass to you upon our delivery to the carrier.
PRICING
The list price displayed for products on our website may or may not represent the full retail price listed on the product itself, suggested by the manufacturer or supplier, or estimated in accordance with standard industry practice; or the estimated retail value for a comparably featured item offered elsewhere. The list price may or may not represent the prevailing price in every area on any particular day. Where an item is offered for sale by one of our Vendors, the list price may be decided by Athukorala and the Vendors at their discretion.
With respect to items sold through the Site, we cannot confirm the price of an item until you have ordered; however, we do NOT charge your credit card until after your order has entered the delivery process. Despite our best efforts, a small number of the items in our catalogue may be incorrectly priced. If an item’s actual price is higher than our stated price, we will, at our discretion, contact you for further instructions, before delivery or cancellation of your order and notify you of such cancellation.
Please note that this policy applies only to products sold and delivered through the Site. With regard to your purchases from third-party sellers using the Site the third-party sellers may follow different policies in the event of an incorrectly priced item. Unless otherwise specified all prices shall be listed in Sri Lankan Rupees (LKR).
RETURN AND REFUND POLICIES
Please read the following carefully to ensure you are fully aware of your rights under the policy and our obligations to you.
Buyathukorala will process a refund based on the following:
- The item is faulty/damaged or is not of acceptable quality before unpacking, or
- The product does not match the sample or our description as listed on the Buyathukoralatea.com website
Please contact our Call Centre via email/call within 2 working days of receipt of product, and we will make arrangements to return the product to us, in order for our team to evaluate and process the replacement or a refund.
Note – In the event of a replacement, Buyathukoralatea.com customer care team will coordinate with relevant supplier/s for replacement of faulty product/s. However, time line for the replacement may vary from supplier to supplier.
Buyathukoralatea.com will work closely with each supplier to expedite the replacement.
- The product must be returned in the original and undamaged manufacturer packaging / box. This includes but not limited to, original tags, warranty cards, accessories any free items.
- If a product is returned to us in an inadequate condition, Buyathukorala reserves the right to send it back to you.
- The processing time for refunds via debit/ credit card payments will be processed within 5-7 working days. However, orders placed via bank instalment option/facility, may take longer than 7 working days to process, and can vary. This timeline is provided after taking into account the time taken by various banking institutions and their processes.
Note: Refunds for change of mind will not be accepted. Products/ services under flash deals are limited time and limited stock promotions that once ordered and paid are non-refundable.
The Voucher Codes on offer must be utilized (redeemed) during the promotion period/timeline of the Voucher Code. Buyathukoralatea.com is not liable for failure to redeem the voucher.
CANCELLATIONS
Cancellations of orders placed on Buyathukoralatea.com are not allowed. However, the exceptions are:
- Order can be cancelled if the order has not yet been processed on the Athukorala system and/or before midnight the same day of placing the order.
- Cancellations (for e.g., due to an error in software application) may be affected via the Site provided that the product has not been processed on the Athukorala system.
- Athukorala reserves the right, to retain any portion of fees retained by the bank (if any) as a result of the cancellation.
UNAVAILABILITY OF PRODUCT / PRODUCT OUT OF STOCK
Buyathukoralatea.com only acts as an intermediary between the customer and the supplier for products advertised on Buyathukoralatea.com platform. Inventory of all products are not managed nor maintained by Buyathukoralatea.com.
Some products may become unavailable or become out of stocks (OOS) from time to time due to overselling by the suppliers. However, the product/s may show online as available for purchase on Buyathukoralatea.com if the supplier has not promptly informed us of the fact that the product is unavailable for them to supply us.
- In such circumstances Buyathukoralatea.com does not accept any liability whatsoever for the fulfilment of your order/s.
- In the event of a stock unavailability, Buyathukoralatea.com will inform the customer within 3 working days, and the payment can be refunded as per the “Refund and Returns Policy” guide lines.
- Customer acknowledges and agrees that the only remedy available for unavailability of product is the refund of the money paid.
Please note that placement of an order including the payment of the order value by the Customer will be construed as an offer. When you place an order to purchase a product from us, you will receive an e-mail confirming receipt of your order and containing the details of your order (Email stating that “Your order on Buyathukoralatea.com has been placed”). The Order Confirmation E-mail is an acknowledgement that we have received your order and has been passed for processing and does not confirm acceptance of your offer to buy the product(s) that you have ordered. We only accept your offer, when we have commenced delivery after the supplier has released the product.
DELIVERY
- Standard Delivery is 3 working days (excluding weekends / bank, public, mercantile, holidays / and any other special holidays declared by the government)
- Orders placed after 17.00 Hours, will be carried forward to immediate next working day
- Due to prevailing situation in the country, orders to lock down areas may get delayed
OTHER BUSINESSES
Parties other than Buyathukorala, their Partners and Vendors may operate stores, provide services, or sell product lines on this Site. In addition, we provide links to the sites of affiliated companies and certain other businesses. We are not responsible for examining or evaluating, and we do not warrant the offerings of, any of these businesses or individuals or the content of their Web sites. Athukorala does not assume any responsibility or liability for the actions, product, and content of all these and any other third parties. You should carefully review their privacy statements and other conditions of use.
APPLICABLE LAW
The Site and the Terms and Conditions herein contained shall be governed and construed in accordance with the laws of Sri Lanka. By accessing the Site, you agree that the laws of Sri Lanka will govern all matters relating to the Site without giving effect to any principles of conflict of laws.
DISPUTES
You agree that any legal action, dispute or proceeding between Athukorala and you for any purpose concerning the Terms and Conditions or in relation to your visit to the Site or the products you purchase through the Site or the parties’ obligation hereunder shall be governed by the Arbitration Act No 11 of 1995 in Sri Lanka. Any cause of action or claim you may have with respect to the Services must be commenced within one (01) year after the claim or cause of action arises or such claim or cause of action is barred.
SITE POLICIES, MODIFICATION, AND SEVERABILITY
Please review all other policies, such as our privacy policy posted on this Site. These policies also govern your visit to the Site. We reserve the right to make changes to our Site, policies, and to the Terms and Conditions at any time. If any of these Terms and Conditions shall be deemed unlawful, void, or for any reason unenforceable, then that provision shall be deemed severable from these Terms and Conditions and shall not affect the validity and enforceability of any remaining provisions.
CONFLICT OF TERMS
If there is a conflict or contradiction between the terms and conditions in Buyathukoralatea.com and any other relevant terms and conditions, policies or notices, the other relevant terms and conditions, policies or notices which relate specifically to a particular section or module in Buyathukoralatea.com shall prevail in respect of your use of the relevant section or module of the website.
OUR ADDRESS
You can contact us at the following address for any further queries or any difficulty you may have with the Site.
Athukorala Group (Pvt) Limited
Kurunduwaththa No 1,
Pitigala.
Sri Lanka
Web: Buyathukoralatea.com
Email: info@Buyathukoralatea.com
Contact Number: +94 91 229 1123
